inquiry

Thank you for visiting the Cat'sFACTORY Web Site.
Please use this form to contact us.

We will reply within 1-2 business days. Thank you.

• If you send an inquiry on a Saturday, Sunday, public holiday, during the New Year period, or on a company holiday, we will respond on the next business day or later.
• Depending on the content of your inquiry, we may not be able to answer or it may take some time to respond.
• We may not be able to answer inquiries that are not about our products.
• Please refrain from reproducing, secondary use, or using for other purposes, in whole or in part, the emails we send to customers as a reply. (Please do not post on social media, etc.)

• We are a guitar and bass effects pedal manufacturer with a workshop in Hiroshima City. We are NOT a motorcycle shop in Yamaguchi Prefecture! We sometimes receive emails by mistake. We try our best to inform people of their mistake, but please be careful to avoid misunderstandings.