inquiry

Thank you for visiting Cat'sFACTORY Web Site.
Please use this form to contact us.

We will reply within 1-2 business days. Thank you for your understanding.

• If you send an inquiry on a Saturday, Sunday, public holiday, New Year's holiday, or any other company holiday, we will respond on the next business day or later.
• Depending on the nature of your question, we may not be able to answer it, or it may take some time to respond.
• We may not be able to answer inquiries that are not related to our products.
• Please refrain from reproducing, secondary use, or using for any other purpose, any part or all of the email responses we send to customers. (Please do not post them on social media, etc.)
  

• Our company is a guitar and bass effects pedal manufacturer with a workshop in Hiroshima City. We sometimes receive emails from people who mistake us for a motorcycle shop in Yamaguchi Prefecture. We try our best to inform them of the mistake, but please be careful to avoid any misunderstandings.